http://nxteramarketing.com/2008/04/29/technology%e2%80%99s-role-in-differentiating-customer-experiences/ Elana Anderson's musings, ideas, and -- sometimes -- random thoughts about data-driven marketing. Mon, 30 Jan 2012 16:04:26 +0000 hourly 1 http://wordpress.com/ http://nxteramarketing.com/2008/04/29/technology%e2%80%99s-role-in-differentiating-customer-experiences/#comment-742 Tue, 27 Apr 2010 04:29:27 +0000 http://nxteramarketing.wordpress.com/?p=55#comment-742 Technology’s role in differentiating customer experiences.when considered from the customer’s perspective, relevance is inherently multichannel and integrated.

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